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Email and SMS messaging functionality is tightly integrated into the PRS.


Emails and SMS messages can be sent directly from the PRS.
An email InBox Tool facilitates the capture and management of incoming Email.
An integrated Mail Messages Tool allows you to search and select previously dispatched Email and SMS messages for viewing or printing.
A Message Templates facility allows boilerplate replies to be created and inserted into outgoing messages.
The Message Merge tool can be used to bulk send Email and SMS messages.