Navigation:  PRS Frequently Asked Questions >

Why does the Document Indexer skip some Microsoft Word documents?

Previous pageReturn to chapter overviewNext page

There are a couple of reasons why some Microsoft Word documents are skipped with an log message exit status 1:


1.The document indexer cannot index RTF (Rich Text Format) documents. Don't be fooled by a .doc fiile name extension, it may still be an RTF file. All you need to do to get round the problem is convert the document to Microsoft Word format: open open the document in Microsoft Word, select Save As... from the File menu and set the Save as type to Microsoft Word (*.doc).
2.Password protected Microsoft Word documents cannot be indexed, you need to save the document without a password.